TERMS AND CONDITIONS

By opting in to receive SMS messages from Nova Home Care, you agree to the following terms and conditions:

1. Consent for SMS Communications: Upon providing consent to receive SMS communications from us, we want to assure you that your phone number and consent will never be shared with third parties or affiliates for marketing purposes. Your information is used solely for communication with you.

2. Types of SMS Communications: You will receive SMS messages from us regarding important updates, appointment reminders, and other relevant information. Message frequency may vary.

Clients and Guests: Updates on care schedule, daily reminders, and other relevant information.
Job Applicants: Updates about the status of your application and other relevant information
Employees: Updates on the daily schedule, clocking in and clocking out reminders, and other relevant information.

3. Opting In: You can opt-in to receive SMS messages at any time by messaging “START” to (317) 537 2490. You may also contact us directly to request to be added to our SMS messaging list.

4. Opting Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message. You may also contact us directly to request to be removed from our SMS messaging list.

5. Message Frequency: On average, you may receive between 1-10 messages per day, though this may vary depending on your requests. Below are sample messages:

Please clock in now to begin your scheduled shift today. You may opt out of receiving SMS messages at any time. Reply STOP, to opt out. If you require assistance, please reply HELP.
Please clock out now to end your shift for today. You may opt out of receiving SMS messages at any time. Reply STOP, to opt out. If you require assistance, please reply HELP.
The employment application has been sent to your email. You may opt out of receiving SMS messages at any time. Reply STOP, to opt out. If you require assistance, please reply HELP.

6. Privacy: We respect your privacy and will only use your phone number for the purpose of sending you SMS messages related to our services. We will not share your phone number with any third parties.

7. Support: If you require assistance or have any questions about our SMS messaging service, please reply “HELP” to any message or contact our customer support team.

8. Changes to Terms: We reserve the right to update or modify these terms and conditions at any time. We will notify you of any changes thru SMS notifications. Any changes will be posted on this page.

By opting in to receive SMS messages from Nova Home Care, you acknowledge that you have read, understood, and agree to these terms and conditions. Please review our Privacy Policy for information on how we collect, use, and protect your personal data. You can access our Privacy Policy athttps://www.novahomecareservices.com/privacy-policy/

For more information or to contact us, please visit our website or reach out to our customer support team at+1 (317) 537 2490.